United Kingdom shipping:
Delivery Terms:
We use Royal Mail to deliver the product.
SHIPPING COST
Free shipping of all orders in the UK
TRANSIT, HANDLING & ORDER CUT-OFF TIME DOMESTICALLY:
Transit time is 3 to 7 Working Day (Monday to Friday)
Handling time is 0 to 1 Working Days (Monday to Friday)
The order cut-off time will be 3:00 PM. Time Zone: (GMT)
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 8 hours of placing your order at info@drema.uk
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Contact Us, if you have any questions:
email: info@drema.uk
Phone: +44 7951 770992
Address: 55 Lawn Rd, London NW3 2XR, United Kingdom
Working Days/Hours
Mon – Fri / 8:30AM – 5:00PM (GMT); Closed on Sat and Sun